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JOB DESCRIPTIONS:
Job Title:
Receptionist
Reports to: Operations Manager
Location:
Las Vegas Office
Employment Status: Non-exempt,
hourly
General Position Summary
Provide regular
clerical and administrative support to the agency staff as necessary.
Prepares correspondence and reports. Answers telephones and maintains
electronic and hard copy files.
Major Tasks, Responsibilities and Key
Accountabilities
-
Perform clerical
duties, prepare letters and other correspondence and reports as
requested by supervisor, compose draft letters following established
formats.
-
Proofread all materials for
accuracy prior to supervisory review and approval/signature.
-
Answer telephones, providing
general information, referring callers to other staff or taking
messages as necessary.
-
Maintain electronic and hard copy
filing systems, making sure they are accurate and timely and
facilitate easy retrieval of information.
-
Monitor kitchen supply inventory
and forward supply request list to appropriate party.
-
Maintain postage machine and
office copy machines. Prepare monthly usage reports.
-
Receive incoming mail, date
stamp, and forward directly to designated party. Place appropriate
postage required to outgoing mail; prepare bulk mailings as
required; and maintain outgoing mail in applicable location(s).
-
Perform other duties as requested
by supervisor.
Minimum Qualifications
-
Minimum of high school diploma or
GED.
-
Three years of increasingly
responsible clerical experience.
-
Training in secretarial skills
and use of common office equipment.
-
Typing and keyboarding skills at
a minimum of 50 wpm.
-
Excellent written and verbal
communication skills.
-
Excellent organization and
attention to detail.
-
Strong customer/client relation
skills.
-
Able to maintain strict
confidentiality.
-
Bilingual (English/Spanish)
preferred.
The above
statements are intended to describe the general nature and level of work
being performed by individuals assigned to this position. They are not
intended to be an exhaustive list of all duties responsibilities, and
required skills. Contents may be subject to change to meet the needs of
the organization.
No phone calls please. Application instructions
below:
Email:
ecornelius@bbbsn.org
Fax:
(702) 737-9209 -
Attn: Erin Cornelius, CEO
Mail:
Erin Cornelius, CEO
Big Brothers Big Sisters of Nevada
4045 S. Spencer St., #A-57
Las Vegas, NV 89119
Job Title:
Donation Pickup Driver
Reports to: Donation Center Manager
Location:
Las Vegas Office
Employment Status: Full-Time Regular
Salary:
$11.00/hour,
Full-Time
General Position Summary
Under minimal
supervision, a Donation Pickup Driver is responsible for fulfilling
scheduled pickups of BBBS donors over a dynamic coverage area.
Responsibilities include: driving, route sequencing, loading and
unloading of donations, return service and providing feedback from the
field of customer service and delivery expectations.
Major Tasks, Responsibilities and Key
Accountabilities
-
Pickups - Loads
and unloads truck
-
Prepares route to
ensure timely, accurate, and efficient pickups
-
Maintains
cleanliness of the inside of the truck
-
Inspects truck
equipment and supplies such as tires, lights, brakes, gas, oil, and
water
-
Maintains radio
contact with supervisor to receive necessary and/or additional
instructions
-
Records
information on daily pickup and delivery record
-
Customer Service
-
Listens to and
resolves customers service challenges and opportunities
-
Builds
relationships with customers by providing Exceptional Service
-
Safety,
Sanitation, Security - Maintain a clean, neat, and orderly truck
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Carry out
assigned customer service activities such as responding to
inquiries, and handling complaints, in a prompt, courteous and
effective manner
-
Generate and
input all related paperwork and necessary information
-
Customer Focused
- Treats all internal/external contacts as customers and strives to
meet their expectations by providing responsive, adaptive and
exceptional value added service
-
Uses appropriate
verbal, written and listening skills to effectively perform job
duties.
-
Builds good
working relationships with coworkers, peers, bosses, and others.
Minimum Qualifications
-
Must be 21 years
of age or older
-
Must pass the
Drug Test
-
Must pass the
Background Check
-
Must pass
pre-employment tests if applicable
Education and Experience
The required
knowledge, skills and abilities are those typically acquired through the
completion of a high school diploma or GED. Relevant Work Experience not
required.
Certificates/Licenses
Valid NV Drivers
License; Clean DMV printout
Physical Job
Requirements
The majority of time
is spent sitting or standing in the same location. There may be a need
to stoop regularly or move/lift materials up to 60 lbs.
Preferred Qualifications Knowledge,
Skills, Abilities and Competencies
-
Ability to read a
map and accurately plan a route
-
Ability to read,
count accurately, do simple math, and write legibly to ensure
accurate filing
-
Ability carry out
instructions with minimal supervision
No phone calls please. Application instructions
below:
Email:
ecornelius@bbbsn.org
Fax:
(702) 737-9209 -
Attn: Erin Cornelius, CEO
Mail:
Erin Cornelius, CEO
Big Brothers Big Sisters of Nevada
4045 S. Spencer St., #A-57
Las Vegas, NV 89119
JOB DESCRIPTION:
Job Title: Telephone Service Representative
Reports to: Donation Center
Manager
Location: Las Vegas Office
Employment Status: Permanent
Salary:
$8.50/hour, Part-time
General Position Summary
Telephone Service Representatives contact residents of the
metropolitan Las Vegas area requesting donations of reusable clothes and
household items.
Major Tasks, Responsibilities and Key
Accountabilities
·
Achieve
average of 6 donation promises per hour
·
Maintain a minimum pickup rate of 65%
·
Verify
and record appropriate information needed for scheduling the pickup
·
Performs outstanding Customer Service on each call
·
Listens
to and resolves customer service challenges and opportunities
·
Builds
relationships with customers by providing exceptional service
·
Carry
out assigned customer service activities such as responding to
inquiries, and handling complaints, in a prompt, courteous and effective
manner
·
Customer Focused - Treats all internal/external contacts as customers
and strives to meet their expectations by providing responsive, adaptive
and exceptional value added service
·
Uses
appropriate verbal, written and listening skills to effectively perform
job duties
·
Builds
good working relationships with coworkers, peers, supervisors and
others.
Minimum
Qualifications
·
Must
be at least 16 years old
·
Pleasant
phone voice
·
Good communication skills
·
Courteous, professional demeanor
Education and Experience
The required
knowledge, skills and abilities are those typically acquired through the
completion of a high school diploma or GED. Relevant Work Experience not
required.
No phone calls please. Application instructions below:
Email:
ecornelius@bbbsn.org
Fax:
(702) 737-9209 - Attn: Erin Cornelius, CEO
Mail:
Erin Cornelius, CEO
Big Brothers Big Sisters of Southern Nevada
4045 S. Spencer St., #A-57
Las Vegas, NV 89119
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